Privacy Policy

1. Introduction

This Privacy Policy explains how [Company Legal Name] handles information for BTC Bot Dashboard. It is an operational website policy and not legal advice.

We provide software access only and do not sell personal data.

2. Information we collect

We may collect account information, authentication and session information, billing records, payment processor metadata, API key metadata, usage records, operational logs, audit logs, and support communications.

We collect information needed to operate, secure, bill, support, and improve the SaaS dashboard and API platform.

3. Account information

Account information may include name, email address, account status, tenant or workspace membership, user roles, risk acceptance status, and account preferences.

Users are responsible for keeping account information accurate.

4. Authentication/session information

We use authentication records and secure session cookies to keep users signed in and protect account access.

We may store hashed session identifiers, timestamps, IP-derived security metadata, user-agent-derived security metadata, and login or logout audit records.

5. Billing and payment information

When payment integration is active, payment details are handled by the authorized payment provider. We may store billing status, plan, subscription IDs, invoice or payment metadata, entitlement records, token ledger entries, and payment processor event records.

We do not intentionally store full payment card numbers in the dashboard application.

6. API key metadata

The dashboard may store API key names, product keys, key prefixes, key status, creation timestamps, revocation timestamps, and hashed API key values.

Raw API keys are shown only at creation and are not stored in raw form after creation.

7. Usage and operational logs

We may store operational logs, billing records, audit logs, usage ledger records, API usage records, backtesting usage, system health records, and security events needed to operate the SaaS.

Internal service tokens and secrets are not exposed to users.

8. How we use information

We use information to provide account access, manage subscriptions and entitlements, issue API keys, track usage, secure the platform, debug issues, provide support, enforce policies, and comply with legal obligations.

We may use aggregated or de-identified operational information to understand service reliability and product usage.

9. How we share information

We may share information with service providers that help operate hosting, infrastructure, analytics, support, security, and payment processing, subject to appropriate operational controls.

We may disclose information when required by law, to enforce terms, to protect platform security, or in connection with a business transaction.

10. Payment processor handling

Payment details are handled by the authorized payment provider when integrated. The payment provider may collect and process payment information under its own policies.

We receive limited payment, subscription, invoice, or event metadata needed to operate billing and entitlements.

11. Security

We use technical and organizational measures intended to protect account access, sessions, API keys, billing records, and operational data.

No system is perfectly secure, and users must protect their passwords, sessions, connected accounts, and API keys.

12. Data retention

We retain information for as long as needed to provide the service, maintain security, meet billing and accounting needs, support audits, resolve disputes, comply with legal obligations, and enforce terms.

Retention periods may vary by data type and operational requirement.

13. User rights and requests

Depending on your location, you may have rights to access, correct, delete, or restrict certain personal information.

Requests may be sent to support@bot.swarmdesarrollo.com. We may need to verify your identity before acting on a request.

14. Cookies/session cookies

The dashboard uses session cookies for authentication and security. These cookies help maintain secure access to the SaaS application.

Browser settings may allow users to restrict cookies, but disabling required session cookies may prevent login or dashboard access.

15. International users

If you access the service from outside the country where our systems or service providers operate, your information may be processed in other jurisdictions.

By using the service, you understand that operational data may be processed where we or our service providers maintain systems.

16. Changes to policy

We may update this Privacy Policy as the product, providers, or legal requirements change.

The updated date on this page indicates when the policy was last revised.

17. Contact

Questions or privacy requests may be sent to support@bot.swarmdesarrollo.com. Replace [Company Legal Name] and [Company Address] before public launch.